Cisco Contact Center
Four Reasons to Choose Cisco Contact Center
- Cisco offers a full portfolio of products including contact centers, telephony, meetings, team collaboration, and devices.
- The Cisco Collaboration Flex Plan offers on-premise and cloud collaboration options, as well as combined UX and deployment options that allow you to migrate at your own pace.
- The open, flexible cloud architecture enables the adaptation and integration of applications as well as smooth administration and a seamless user experience.
- Cisco Contact Center solutions offer cognitive customer and employee experiences based on AI as well as detailed insights into the path of your customer.
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Cisco Unified Contact Center Express
Improve productivity and customer satisfaction
Cisco Unified Contact Center Express (UCCX) provides a secure, available, and sophisticated contact center software solution for up to 400 agents and IVR (Interactive Voice Response) ports that is easy to deploy and manage. This omnichannel solution is ideal for small to medium-sized contact centers.